About Column Technologies Products
From our inception, Column Technologies and BMC Software have enjoyed a collaborative relationship that has helped organizations of every type improve their performance. Today, BMC Software considers Column to be their leading partner, an honor that reflects our deep BMC skills, experience from hundreds of engagements, and a record of winning more awards from BMC Software than anyone else.

Now, Column offers a series of flexible, cost-effective solutions that help organizations to get the most from their investment in BMC technology. They all support a quick implementation and rapid return on investment. They all offer expanded functions and an exceptional user experience. And they all reflect Column’s commitment to solutions that work well within your diverse IT infrastructure – both today and well into the future.
 
For BMC Remedy:
Column Airwaves for BMC Remedy | Mobile Access
Integrates seamlessly with solutions built on BMC Remedy 6.x and above in addition to Column’s messaging (Tribune) and monitoring (Sentinel) solutions. Whether you use the solution’s out-of-the-box settings or customize them to your exact needs, Airwaves for BMC Remedy can improve your staff’s productivity by allowing them to use their smart phones to access, modify, and act on information—no matter where they are.
 
Column ARSynal for BMC Remedy | ITSM Support
Column ARSynal is a software-as-a-service (SaaS) solution that leverages the stability of BMC Software’s BMC Remedy ITSM platform with a standard web-based ITSM application. With ARSynal, every member of your IT organization with Internet access can support your infrastructure. ARSynal is also modular, ensuring you only use the ITSM features your organization needs.
 
Column Tribune for BMC Remedy | Mobile Notification
Tribune enhances the BMC Remedy Notifications to include additional messaging protocols and mediums such as e-mail, instant messaging (Yahoo, MSN Messenger), voice (multiple devices per recipient such as home and mobile phone), and SMS and wireless devices such as PDAs, smart phones, and BlackBerry devices. Tribune supports SMS and text, voice, e-mail, wireless solutions, and paging.
 
Column SCANventory for BMC Remedy | Mobile Barcode Scanning
Our packaged solution gives your IT organization a powerful combination of industry-standard bar code scanners and direct, out-of-the-box integration with BMC Remedy ITSM. Together, this pair of leading technologies can help your organization perform essential asset management tasks.
 
Column Search | ITSM Search Functionality
Column Search is a powerful, feature-rich full-text search engine that allows users to search for information or files across all your information stores. Built with Web 2.0 methodologies in mind, Column Search provides for an intuitive interface that provides speed, reliability and security. Leveraging the reliability and integration capabilities of the BMC Remedy ITSM platform, Column Search can be accessed in stand-alone mode from any web browser or through an embedded BMC Remedy form. Searches can even be built into your existing workflow.
 
Column Sentinel | Infrastructure Monitoring
Column Sentinel for BMC Remedy helps deliver high performance by proactively detecting BMC Remedy-related performance issues before they impact business processes and the end user experience. Sentinel captures key performance metrics and trends of automated business processes, applications, environments, and infrastructure from multiple sources, and then uses the data to detect potential problems based on configurable baselines and thresholds.
 
For BMC Service Desk Express:
Column Airwaves for BMC SDE | Mobile Access
Column Technologies and Jumpstart Wireless have created Airwaves for BMC Service Desk Express. Built on Jumpstart Wireless' mobile technology and Column's deep BMC Software expertise, it directly and reliably integrates with BMC Service Desk Express to allow your staff to use smart phones to access and update their tickets no matter where they are.
 
Column SCANventory for BMC SDE | Mobile Barcode Scanning
Our packaged solution gives your IT organization a powerful combination of industry-standard bar code scanners and direct, out-of-the-box integration with BMC SDE. Together, this pair of leading technologies can help your organization perform essential asset management tasks.
 
For Business Intelligence:
Column BI for ITSM
Column ITSM Intelligence is a comprehensive business intelligence platform that integrates information from your BMC Remedy ITSM applications and custom applications built on BMC Remedy. It offers preconfigured content, self-service reporting and analytics, and robust, role-based security to help users quickly and easily gather the information they need to make better decisions.
 
For Case Management:
Column Case Management
Column Case Management is a collaborative web-based software solution that helps private and public sector organizations better manage information. Built on the leading workflow engine used by some 7,000 organizations worldwide and over 80% of the Fortune 500—Column Case Management lets users respond quickly and accurately to requests and inquiries, securely store and share information, and streamline reporting and auditing. Column’s Case Management suite of products include: Column Case HR, Column Case Investigative, and Column Case Public Accountability.
 
For Customer Relationship Management:
Column CRM
Column’s Customer Relationship Management suite is a key component of your successful customer management strategy. Together, its two modules - Customer Service Management (CSM) and Sales Force Management (SFM) - unleash the full potential of your sales force, customer service team, and help desk team to effectively identify, convert, and manage customers.
 
 
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